Operating Model Refresh

Organization / Process Improvement Consulting

Operating model transformation is not for the faint of heart. Work with me for a sustainable continuous-learning self-evolving culture.

  • Organizational Change Management
  • Value Stream Mapping

Transform How Your Enterprise Works, and Learns

The pace of change isn’t slowing down. Is your operating model keeping up?

I help enterprise leaders reimagine how their organizations operate — aligning strategy, execution, and culture to thrive in a world of constant disruption. With over 30 years of experience driving technology-enabled transformation and more than 20 years coaching Fortune 500 companies, I specialize in guiding enterprises through the complex work of refreshing operating models and embedding cultures of continuous learning and innovation.

Why organizations seek my help

Enterprises come to me when they:

  • Struggle with siloed teams, slow decision cycles, and misaligned strategy-to-execution flow
  • Need to accelerate customer value delivery without adding unnecessary complexity
  • Recognize their current ways of working aren’t equipping them to sense and adapt to market shifts
  • Want to shift leadership and team mindsets toward curiosity, experimentation, and shared ownership of outcomes

What we do together

I partner with senior leaders and change agents to:

  • Refresh the operating model — Align portfolios, value streams, and ways of working around business agility and flow
  • Develop adaptive leadership — Coach leaders to operate with clarity, empathy, and data-informed decision-making
  • Foster a learning culture — Embed habits and systems that make continuous improvement, innovation, and knowledge sharing second nature
  • Enable scalable agility — Implement proven frameworks (SAFe®, Kanban, Lean, DevOps) tailored to your context — not dogma
  • Unlock team potential — Design workshops, learning experiences, and facilitated events that equip teams to collaborate and deliver faster

The result?

An enterprise that moves with purpose and learns faster than the market — creating a sustainable competitive advantage.

Here is a case study based on the work I did with NextGen.

Let’s explore what’s possible

If you’re ready to shift from rigid processes and reactive change to an organization that learns, adapts, and leads — let’s start a conversation.

Schedule a discovery call.
Together, we’ll explore where you are, where you want to go, and how to unlock the energy and alignment to get there.


The call is an exploratory, no-obligation conversation about what may be holding your team back. Our short chat can lead to identifying actionable interventions that enable the teams to achieve meaningful results. The path to sustainable outcomes may be closer than you think.